Relationship Advice from Dell Customer Service

What relationship advice can Dell Customer Service teach us about marriages?  Well, we can learn what NOT to do.

I have to tell you Sunday was a horrible day.  For 8 hours we struggled with Dell Support after our computer locked up.  It was unnecessary.  It was frustrating.  It became apparent that Dell spends all their time and energy courting you to buy but absolutely no time, energy or resources supporting you once you have bought.

This got me to wondering if this is how we treat marriages in our society today.   Do we spend all our time, energy and resources searching for the perfect mate but once we “buy”, customer service and satisfaction is a joke? It is believed that the average married couple spends less than 28 minutes per week (not per day) on average communicating.

We wouldn’t buy a car without thinking of maintaining it… hopefully.  We expect to take care of our physical wellbeing if we want to stay healthy but once we walk down the aisle, it is too easy to assume our marital wellbeing is a done deal and neglect the very thing that needs to be nurtured to remain vital. 

Just like with Dell’s Technical Support, when you are not supported or if the advertising is false, you look else where.  Frustration forces us to look for other options. 

Keep reading the rest of my Dell Technical Support Saga and let me know if you see additional relationship tips you might glean from Dell’s horrible customer support.